Terms of trade

Terms of trade

Herning ToGo disclaims as far as possible any responsibility for the goods/services that the customer receives from the business partners in connection with the redemption of the voucher. The product/service in question, to which the voucher gives access, is provided by the business partner in his name and at his expense. The collaboration partner is responsible for fulfilling the agreement and is the consumer's actual contracting party. As a result, Herning ToGo is not responsible for any errors and/or deficiencies in connection with the cooperation partner's redemption of the voucher, unless otherwise follows from mandatory legislation. As a result of the above, deal.dk can in no way be obliged to pay any form of compensation or compensation for any losses that may occur in cases where the product/service does not correspond to the customer's expectations or other conditions that influence the service /item that the voucher deals with. Any complaints or compensation claims regarding the product/service or the redemption thereof must be directed against the business partner.

2. Agreement conclusion

These standard conditions apply to the purchase of vouchers from the website Herning ToGo and to other use of the website.

3. Terms of use of Herning ToGo

The website Herning ToGo is owned by Herning Folkeblad A/S, located Østergade 21, 7400 Herning, CVR: 44 66 21 16 All names and trademarks on the page belong to Herning ToGo or its business partners and may only be used with prior permission from Herning ToGo. Information on Herning ToGo is provided without any express or implied warranty as to its accuracy or completeness. If a link is made to a business partner's or a third party's website, this is without responsibility for Herning ToGo. Herning ToGo can under no circumstances be held liable for the use of this website.

4. Purchase of voucher

On the above website, it is possible to buy vouchers for goods and services from various business partners at favorable prices. It is important to be aware that the delivery of the goods/services to which the purchased voucher gives access is in every respect only provided by the business partner. n connection with ordering vouchers, the customer must provide name, address, e-mail address and account information. When the customer's order is registered with Herning ToGo, an order number is sent to the customer per e-mail and or an SMS to the customer's mobile no. The order number must be stated in connection with all correspondence with Herning ToGo Payment of the voucher is made when the relevant offer has expired and a possible minimum number of buyers has been achieved. There is only a legal sale of the voucher when a possible requirement for a minimum number of buyers has been met and when Deal.dk has registered the customer's payment. Immediately after the payment has been registered on Herning ToGo's account and the purchase has thus been completed, a unique link to the voucher will be sent per e-mail to the customer. The e-mail address specified by the customer during the order is used for dispatch. If the customer has also registered a mobile phone number, the voucher's ID number and unique code will be sent per SMS. Is it not possible for Herning ToGo to register the customer's payment - for whatever reason, the sale is not considered completed and the customer is not entitled to the delivery of a voucher.

5. Redemption of voucher

When the customer has received the unique link to the voucher, the voucher is printed, after which the customer, in return for the delivery of the voucher to the relevant business partner, has the option of having the product/service in question delivered/performed. If the customer has received the voucher's ID number and unique code per SMS, upon presentation of this, the customer can have the product/service in question delivered/performed The validity period for the voucher is indicated on the voucher, and is also stated on the website prior to ordering. If the validity period is notGyldighedsperioden for værdibeviset er angivet på beviset, og oplyses ligeledes på hjemmesiden forud for bestilling. Fremgår gyldighedsperioden ikke af værdibeviset, er værdibeviset gyldigt i 3 år fra udstedelsen. I det tilfælde, hvor værdibeviset vedrører en tidsbegrænset vare/tjenesteydelse, herunder et arrangement eller lignende, vil værdibevisets gyldighed dog automatisk være begrænset hertil. Værdibeviset skal indløses indenfor gyldighedsperioden og Herning ToGo refunderer ikke uindløste værdibeviser efter udløbsdato.' stated on the voucher, the voucher is valid for 3 years from issue. In the case where the voucher relates to a time-limited product/service, including an event or the like, the voucher's validity will however automatically be limited to this. The voucher must be redeemed within the validity period and Herning ToGo will not refund unredeemed vouchers after the expiry date. It is not permitted to copy or manipulate the vouchers. In the event of suspicion of copying or manipulation, Herning ToGo reserves the right to pass on relevant information to the respective business partner(s).

6. Prices & payment

All sales are made at prices in Danish kroner, just as all listed prices are indicative sale prices including VAT. The money is withdrawn immediately, as the voucher is your item. A handling fee of DKK 10 is charged in connection with the purchase, which covers the costs of handling the purchase. The handling fee is added to the deal price and is included in the calculation of the total price.

7. Right of cancellation

As a consumer, you have 14 days of full right of withdrawal, from the day the link to the voucher is received by e-mail. However, the right of withdrawal does not apply to the purchase of vouchers that directly or indirectly give access to various arrangements and/or events. By direct access it is understood that the voucher is used as a ticket/entrance and by indirect it is understood that the voucher is used to exchange for an entrance ticket or entrance ticket. You must notify us within 14 days of receipt that you wish to cancel the purchase of the voucher. The notice must be given by mail to mail@herningtogo.dk Your message must make us clearly aware that you wish to exercise your right of cancellation. The right of cancellation is also conditional on the voucher being sent back to Herning ToGo via e-mail without undue delay and no later than 14 days after you have informed us that you wish to cancel your purchase. This is also sent to mail@herningtogo.dk In both cases, the following information must be sent with the voucher: name, email address and telephone number. Note that we always refund back to the payment card that was used for the purchase, unless you have expressly agreed to something else. If it is a physical product, this must, unless otherwise stated, be returned to the supplier. In case of doubt, customer service can be contacted. In the event of timely use of the right of withdrawal, Herning ToGo will as soon as possible, without undue delay and in any case no later than 14 days from the date on which we have received notification of your decision to withdraw from this agreement, refund the amount which has been paid for the voucher in question. The amount is returned to the specified registration and account number or the credit card used in connection with the purchase of the voucher. The right of withdrawal cannot be exercised after the voucher has been redeemed at Herning ToGo's business partners, as the voucher is therefore considered to have been used and can therefore no longer be returned.

8. Right of complaint

If there are technical errors or technical problems with the voucher or technical problems redeeming it, Herning ToGo will help find a solution. In such cases, the customer can contact Herning ToGo at mail@herningtogo.dk You must notify us within 14 days of receipt that you wish to cancel the purchase of the voucher. The notice must be given by mail to mail@herningtogo.dk If there is an error with the product you have purchased or the service you have performed, you must make this claim against the business partner for whom the deal was redeemed. The Purchase Act's defect rules apply to the purchase of goods from the business partner, including a 2-year complaint period. Remember that you must advertise within a reasonable time after you have discovered the defect. If you complain within 2 months, it has happened within a reasonable time.

9. Limitation of Liability

Herning ToGo disclaims as far as possible any responsibility for the goods/services that the customer receives from the business partners in connection with the redemption of the voucher. The product/service in question, to which the voucher gives access, is provided by the business partner in his name and at his expense. As a result, Herning ToGo is not responsible for any errors and/or deficiencies in connection with the collaboration partner's redemption of the voucher, unless otherwise follows from mandatory legislation. As a result of the above, Herning ToGo can in no way be obliged to pay any form of compensation or compensation for any losses that may occur in cases where (1) the voucher is not redeemed by the business partner, (2) the product / the service does not correspond to the customer's expectations, (3) the business partner has gone bankrupt or ceased to exist, (4) or other circumstances that have an influence on the service/goods that the voucher deals with. Any complaints or compensation claims regarding the product/service or the redemption thereof must be directed against the business partner.

10. Processing of personal data

When purchasing vouchers at Herning ToGo, provided customer information such as name, address, telephone number and e-mail is recorded. In this connection, Herning ToGo is responsible for the correct collection and handling of data. When contacting Herning ToGo at mail@herningtogo.dk is it possible for a customer to obtain information about the registrations that have been made about the person in question. You have these rights according to the Personal Data Act. If a customer has objections regarding a completed registration, contact can be made to the above e-mail address and telephone. We register and pass on the following personal data to the advertiser you buy an offer for: Name (if filled in), e-mail, postal code. The personal information is registered with Herning ToGo and stored for five years, after which the information is deleted. Herning ToGo reserves the right to contact a customer directly via telephone or e-mail if further information is needed regarding a purchased offer. The data controller at Herning ToGo is Herning Folkeblad A/S.

11. Change of standard conditions

Herning ToGo reserves the right to make changes to these conditions at any time. The applicable conditions will appear at all times on Herning ToGo.

12. Choice of law & venue

Disputes in connection with purchases via Herning ToGo must be settled according to Danish law at the consumer's home court.